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There are several key essential steps to starting a business successfully. Here are three initial steps: Step 1: Do Research Having identified a business opportunity of

Here are a few Customer Service tips for getting and keeping customers: 1. Use active listening.  Customers need to know they are understood. So listen to

Market research is critically important for every business, and should be a strategic on-going activity. Why you may ask?  Successful businesses conduct research on a continual

Employee engagement is foundational to company performance, creating positive outcomes such as higher productivity, improved work quality, decreased job turnover, better health and higher sustained profits. According